Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CareFirst BlueCross BlueShield. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Purpose Resp & Qualifications Performs Cyber Security Operational duties to ensure the appropriate ongoing operations of systems, processes, and policies within the Cyber Security Team. This includes functions such as monitoring, upgrading, day-to-day maintenance, operational changes, etc. in support of projects/initiatives/operations to ensure the effective and efficient operations of the systems, processes, and controls. Essential Functions • Remain up to date on Cyber Security trends and emergent threats as well as the technologies/processes/procedures/controls assigned. • Ensure the ongoing efficient and effective operations of the assigned systems, processes, and procedures to fully meet the control objectives. Identify control and operational improvements • Assist projects, initiatives, and other incidents and/or requests. General understanding of ITIL processes/practices and how they apply to the role. • General understanding of Security Control Frameworks, regulatory requirements, and contractual requirements as they relate to assigned areas of responsibilities. Qualifications Education Level: Bachelor's Degree in Computer Science, Information Technology or Associate degree and 2 years related experience or cybersecurity certification and 2 years related experience OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications • This is an entry-level role supporting basic cybersecurity operations, such as system monitoring, user support, and low-complexity issue resolution. • You will be taught how to: data collection and parsing; network & protocol analysis; tools development/analysis; vulnerability/intrusion detection; evaluation of diverse sources and formats of ingest data; devising tailored workflows, analytics and/or visualizations; working with specific tools and methodologies; producing formal/informal reports, briefings; assessment of cyber-attacks and development of effective countermeasures. • Main part of the role will be diagnosing and resolving customer reported system incidents, problems, and events. Knowledge, Skills And Abilities (KSAs) • Ability to explain technical information to technical and nontechnical personnel. • Ability to work calmly under pressure and threat activity. • Ability to effectively influence and modify the opinions, plans, or behaviors of others. • Knowledge of network architecture and firewall security. • Understanding of business needs and commitment to delivering high-quality, prompt, and efficient service. Licenses/Certifications Preferred Upon Hire • Certified Ethical Hacker (CEH) • CompTIA Security+ Certification Salary Range: $63,432 - $125,983 Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Department Security Engineering Support Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: www.carefirst.com/careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. Physical Demands The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship. 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